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Helpdesk

(308) 237-0684 Option 1*
(877) 501-DESK Option 1*
helpdesk@intellicominc.com


Start a ticket via email:

If you would like to create a ticket via email, please email:
support@intellicominc.com
Tips for Contact

In order to better assist our technicians in resolving your issue, please try to have the following information available:

  • Your workstation number (if applicable).
  • The exact text of your error message.
  • Any programs that were running.
  • What tasks you were performing when the error occurred.
On-Call Services

  • 24 x 7 hour support.
  • Available night, weekends, and holidays.
  • Answered by a live person.
  • Staffed by a member of our Engineering team.
  • Begin resolving your issue  immediately and keep your employees working.
(308) 237-0684 Option 1*
(877) 501-DESK Option 1*



Click here to connect to a technician     Remote Support


Careers


Careers

Intellicom is committed to providing challenging careers in the IT industry.

Our company culture and commitment to excellence is the foundation of our phenomenal growth and success. Individuals interested in being part of our team are encouraged to review our open positions and submit copies of their resume as directed.

Intellicom Computer Consulting, Inc. is an equal-opportunity employer and does not discriminate against employment and/or advancement opportunities based on age, gender, race, religion, creed or sexual orientation.


Open Positions

Remote Support Technician

Are you passionate about technology, business, and customer service?  Come join our talented team of business savvy IT professionals.

For over 20 years, Intellicom has been providing IT services to small and medium size businesses and we continue to expand.  When you come and talk to us, you will see why we recruit some of the best talent around and why people on our team choose to work in the challenging and rewarding field of IT consulting.  Our technicians are trained on an array of leading edge tools which help us assist our customers with an unmatched level of service.  Intellicom provides a vibrant environment of continuing education and opportunities for growth and personal development of technical skills.  

The successful applicant’s job duties will include providing prompt and professional remote support to our customers, focused primarily on desktops, servers and peripheral devices.  Examples include issues related to connectivity, backups, anti-virus, wireless, printing, setting up/disabling users in Active Directory and a variety of third party applications, and general end user support.

A 2- or 4-year degree in Telecommunications, Computer Science, or a related major is preferred.  Some industry experience, as well as industry certification (A+, MCP, MCITP, CCNA) is desired.  Candidates with suitable combination of education/experience will be considered.  Successful applicants must possess excellent interpersonal skills, be self-motivated, and be willing to learn at a rapid pace.  Salary will be commensurate with skills and experience.

To apply, please e-mail your resume to:  tblankenship@intellicominc.com by November 7, 2016.

 

Internships

Intellicom Computer Consulting, Inc., in conjunction with the University of Nebraska at Kearney, has developed a strong and comprehensive internship program.

This program is designed to compliment the excellent curriculum offered by the quality technology programs at UNK with hands-on experience.

Through well designed job descriptions, our interns gain exposure to real customers using the latest software and hardware technologies in nearly every kind of business imaginable. Each position is worth up to 3 credit hours towards their college education and is completed after 120 hours on the job.

Intellicom Computer Consulting, Inc. is an equal-opportunity employer and does not discriminate against employment and/or advancement opportunities based on age, gender, race, religion, creed, or sexual orientation.

If you are interested in the Intellicom internship program, please submit your resume as an attachment to careers@intellicominc.com.

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