Let Intellicom keep an eye on your network 24/7.
If you struggle with keeping your servers patched and up-to-date and feel like you only know about problems on your network after they happen, Intellicom can help.
Intellicom’s Managed Service utilizes a comprehensive remote IT management system, which enables us to manage all your servers and other network devices via the Internet in a highly secure fashion. When you subscribe, we’ll monitor your network 24/7/365 and give you free Level 1 Helpdesk support on all network related issues caught by our monitoring tool. We will also make sure you always have the latest Microsoft critical patches installed and that your backup is functioning properly. For your convenience, we provide a regular monthly report and also schedule a quarterly business review with one of our engineers to discuss your network health and activity.
Intellicom’s Managed Service offering includes the following:
- 24/7 System monitoring and analysis for:
- Server 2003 or 2008 operating system
- Terminal Server
- Active Directory
- Microsoft Exchange
- Microsoft SQL Server
- Event log monitoring
- Drive space monitoring
- Tape backup monitoring
- Quarterly test restore
- Anti-virus monitoring
- Microsoft patch management (critical, whitelisted only)
- Log file maintenance
- Asset tracking
- Free Helpdesk support
- For all issues caught by our monitoring tool
- Level 1 support only
- 7:30 - 5:30 M - F
- Monthly reports
- Quarterly on-site review & consultation