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Helpdesk

(308) 237-0684 Option 1*
(877) 501-DESK Option 1*
helpdesk@intellicominc.com


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If you would like to create a ticket via email, please email:
helpdesk@intellicominc.com
Tips for Contact

In order to better assist our technicians in resolving your issue, please try to have the following information available:

  • Your workstation number (if applicable).
  • The exact text of your error message.
  • Any programs that were running.
  • What tasks you were performing when the error occurred.
On-Call Services

  • 24 x 7 hour support.
  • Available night, weekends, and holidays.
  • Answered by a live person.
  • Staffed by a member of our Engineering team.
  • Begin resolving your issue  immediately and keep your employees working.
(308) 237-0684 Option 1*
(877) 501-DESK Option 1*



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Todd Herges


Todd Herges is the VP of Managed Services for Intellicom. In this position, he is responsible for supervising Intellicom’s Managed Service practice and their Helpdesk and also has significant responsibility for compliance and internal IT.

Prior to Intellicom, Todd was employed for 12 years by Platte Valley State Bank. During his tenure at the bank, Todd held many positions of responsibility including management of the retail banking and technology functions. In addition, he oversaw multiple customer delivery channels including on-line banking, ATMs, phone banking, and personal service.

Todd attended the University of Illinois in Urbana-Champaign where he studied Liberal Arts. He moved to Kearney from Champaign in 1999 after a ten year career with Great American Bancorp. Todd is active in the Kearney community and presently serves as the president of the Kearney Library Advisory Board and as chairman of the Kearney Public Library Foundation. He also serves on the Board of Directors for Kearney Little League. He is a graduate of and past board member of Leadership Kearney and is member of the Kearney Sertoma Club, Kearney Colonels, and Nebraska Diplomats. Todd also served ticket co-chair for the very successful 2010 Cattleman’s Ball of Nebraska.

Todd resides in Kearney where he is kept busy with the activities of his four children: Abby, Robby, Jack, and Mark. In his spare time, Todd utilizes his USA Hockey Level III coaching certification by coaching in the Tri-City Youth Ice Hockey program. He also coaches competitive youth baseball teams, one of which he helped lead to a Nebraska state championship in 2009.

Todd Herges

Todd Herges
VP of Managed Services
therges@intellicominc.com
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