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Helpdesk

(308) 237-0684 Option 1*
(877) 501-DESK Option 1*
helpdesk@intellicominc.com


Start a ticket via email:

If you would like to create a ticket via email, please email:
helpdesk@intellicominc.com
Tips for Contact

In order to better assist our technicians in resolving your issue, please try to have the following information available:

  • Your workstation number (if applicable).
  • The exact text of your error message.
  • Any programs that were running.
  • What tasks you were performing when the error occurred.
On-Call Services

  • 24 x 7 hour support.
  • Available night, weekends, and holidays.
  • Answered by a live person.
  • Staffed by a member of our Engineering team.
  • Begin resolving your issue  immediately and keep your employees working.
(308) 237-0684 Option 1*
(877) 501-DESK Option 1*



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Scott Sheldon


Scott Sheldon is an Engineer for Intellicom. In this position, he is responsible for implementing, supporting, and troubleshooting leading edge technology solutions for our clients across multiple vertical industries.

Scott was a Network Administrator at Becton Dickson Consumer Health in Holdrege for the last year and half where he gained considerable leadership and management experience. Prior to that Scott worked for Intellicom for several years as a Senior Technician and Engineer. Before that, he was the Network Administrator for Morris Press and an Information Technology Technician for Good Samaritan Health Systems.

A graduate of the University of Nebraska at Kearney in 2004, Scott received his Bachelor of Science degree in Telecommunication Management. Scott has also earned his CCNA in Security certification from Cisco Systems and his Network + certification from CompTIA.

Scott lives in Kearney with his wife, Roz, and their three kids, Dylan, Ava, and Trace. In his free time, he enjoys spending time with his family, playing the guitar, and watching and participating in sports.


Scott Sheldon
Engineer
ssheldon@intellicominc.com
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