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Helpdesk

(308) 237-0684 Option 1*
(877) 501-DESK Option 1*
helpdesk@intellicominc.com


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If you would like to create a ticket via email, please email:
helpdesk@intellicominc.com
Tips for Contact

In order to better assist our technicians in resolving your issue, please try to have the following information available:

  • Your workstation number (if applicable).
  • The exact text of your error message.
  • Any programs that were running.
  • What tasks you were performing when the error occurred.
On-Call Services

  • 24 x 7 hour support.
  • Available night, weekends, and holidays.
  • Answered by a live person.
  • Staffed by a member of our Engineering team.
  • Begin resolving your issue  immediately and keep your employees working.
(308) 237-0684 Option 1*
(877) 501-DESK Option 1*



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Jeff Hasenauer


Jeff Hasenauer is the VP of Technology for Intellicom. In this role, Jeff is responsible for architecting and engineering complex solutions for our customers. In addition, Jeff is responsible for the research, development, and training that goes into evaluating and deploying new products.

Jeff holds multiple certifications from Microsoft, Cisco, and the Computing Technology Industry Association (CompTIA). He is a Microsoft Certified Systems Engineer (MCSE) in Microsoft Windows Server NT/4.0 and holds MCP designation for Windows 2000 Professional and Windows Server 2000. He also is A+ Certified for general desktop troubleshooting and repair through CompTIA. Jeff also has his Cisco Certified Design Associate (CCDA) designation from Cisco.

Jeff holds his Bachelor of Science Degree in Computer Information Systems from the University of Nebraska at Kearney. Jeff is also a graduate of Leadership Kearney 2004.

Jeff and his wife, Jennifer, live in Kearney with their two sons Evan and Alexander, and their dogs, Riggs, Sophie, and Chester. In Jeff's spare time he likes to golf, watch movies, and “tinker” with his 6 PC home network.

Jeff Hasenauer

Jeff Hasenauer
VP of Technology
jhasenauer@intellicominc.com
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