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Helpdesk

(308) 237-0684 Option 1*
(877) 501-DESK Option 1*
helpdesk@intellicominc.com


Start a ticket via email:

If you would like to create a ticket via email, please email:
helpdesk@intellicominc.com
Tips for Contact

In order to better assist our technicians in resolving your issue, please try to have the following information available:

  • Your workstation number (if applicable).
  • The exact text of your error message.
  • Any programs that were running.
  • What tasks you were performing when the error occurred.
On-Call Services

  • 24 x 7 hour support.
  • Available night, weekends, and holidays.
  • Answered by a live person.
  • Staffed by a member of our Engineering team.
  • Begin resolving your issue  immediately and keep your employees working.
(308) 237-0684 Option 1*
(877) 501-DESK Option 1*



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Jeff Derr


Jeff is a Senior Engineer for Intellicom where he is responsible for managing and supporting large customer networks. Prior to his employment at Intellicom, Jeff was the Systems Administrator for First National Bank of Kearney.

Jeff holds a Bachelor of Science in Finance from the University of Nebraska at Kearney. Jeff holds multiple certifications from Microsoft and CompTIA. He holds his Microsoft Certified Professional designation for Windows Server 2003 and Windows Small Business Server 2003, as well as his Microsoft Certified Systems Administrator designation. He also is A+ Certified for general desktop troubleshooting and repair through CompTIA. In addition, Jeff specializes in Microsoft Small Business Server 2008, backup solutions such as Backup Exec, and McAfee Antivirus.

Jeff lives in Kearney with his wife Kendra where they are avid fans of the Tri-City Storm hockey team. They also enjoy NASCAR, Husker football, and golfing.

Jeff Derr

Jeff Derr
Senior Engineer
jderr@intellicominc.com
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